A Day in the Life...

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Introduce yourself!

It's Jane Connolly I’m from Leamington Spa married with 2 children now in their 30’s and 3 stepchildren. Due to becoming a step-grandmother in February will be my first grandchild. I have worked in CHC for 10 ½ years.

What is your primary role, and what does it include?

I am now with the Placement Team on the D2A side, so my primary role at present is sourcing packages of care and Nursing/Residential Homes for our patients who are D2A patients. This includes identifying placements, liaising with the Discharge Team at the hospital and with Managers of nursing/Residential Homes, and completing Contracts, and funding strips. Answering phone queries and overseeing the FPT inbox on a rot basis including completing finance queries.

How do you work as part of a team to keep things flowing?

As part of the team, I try to help others with their IPA’s if needed or I can see the numbers going up for them and answer any questions newcomers may have,  I will help others with their cases if needed, keep an eye on the emails that come in and try not to let them, answering phone queries fr other members of the team if I can.

What do you do to relax after work?

To relax after work, I enjoy reading, cooking, walking, seeing friends, watching crime programmes, and completing online Criminal Intermediate Diploma courses. I already have a Diploma in Forensic Science and Profiling and a certificate in Criminal Forensic Psychology.

What’s the most exciting part of working in the job you work in?

The most exciting part of the job I would say is when a NOK calls to say thank you, you know you have done a good job for the patient and their relatives.

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"Bringing together Processes, People, and Technology, to enable real change in the delivery of healthcare." - Clive Henry Group

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"Bringing together Processes, People, and Technology, to enable real change in the delivery of healthcare." - Clive Henry Group