PANA5486

Kelsey Knapper

AACC Relationship Manager

Kelsey, our All Age Continuing Care Relationship Manager, coordinates complex care services, ensuring seamless communication and personalised plans.
 

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AACC Relationship Manager

Kelsey serves as the AACC Relationship Manager at Woodrow Mercer Healthcare, where she plays a pivotal role in coordinating and managing care services for individuals of all ages with complex health needs. With a compassionate and strategic approach, Kelsey ensures seamless communication between patients, families, and healthcare providers, advocating for personalised care plans that enhance quality of life. Her dedication to excellence in patient care and her ability to foster strong relationships make her an invaluable asset to our team and the community we serve.

Our Values

Woodrow Mercer Healthcare share a sense of purpose and direction with Mprove and Tech Canal via four core values to create consistency and continuity across the Clive Henry Group...

Work Ethic
A strong work ethic means that our team is dedicated to putting in the time and effort necessary to understand the needs of our clients and deliver tailored solutions that meet those needs. It also means that team members are reliable, accountable and committed to delivering consistent and cost-effective results.
Respect
Maintaining respect is essential for building positive relationships. Showing respect means treating our clients and colleagues with dignity and courtesy, valuing their opinions, and listening to their concerns. It also means understanding and appreciating the unique needs and perspectives of different organisations. Respect helps to create an environment of trust and collaboration between healthcare providers, patients and their families, and the wider community. By treating clients, colleagues, and the healthcare community with respect, we are able to build strong, productive relationships and work effectively to achieve positive outcomes.
Maturity
Maturity is essential for delivering high-quality, effective consulting services and building strong, productive relationships with our clients. Maturity ensures the team are professional, reliable and make sound decisions in the best interest of our clients. With maturity, we are able to handle complex and challenging situations with a sense of responsibility, level-headedness, and professionalism, to guarantee that patients receive the best possible care.
Focus
Being focused enables our team to stay on track and deliver solutions that are relevant and tailored to our client's needs. We are also able to identify and mitigate potential problems at an early stage by staying focused on our objectives and goals, and by monitoring progress closely to achieve the desired results and outcomes.
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"Bringing together Processes, People, and Technology, to enable real change in the delivery of healthcare." - Clive Henry Group

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"Bringing together Processes, People, and Technology, to enable real change in the delivery of healthcare." - Clive Henry Group